Frequently Asked Questions

Please be a responsible consumer, as these shipments need an adult signature. If you miss the first or 2nd signature attempt, use the tracking to redirect the shipment to a UPS Access Point or a FedEx (Kansas and Missouri only). If you miss the 3rd attempt for an adult signature, they will send the shipment back to us, and it will need to be paid to be reshipped again (https://blindbarrels.com/products/re-shipment)

If you do not want to pay to reship the kit and you want a refund, the refund will have the cost of shipping ($25) and the cost of the return (the $25 we are charged by the carrier when this happens) deducted from the refund.

Using a business address or a UPS Access Point (not a UPS Store) or a FedEx pick-up location (Kansas and Missouri residents only) is a good idea, and we can adjust the address to that if you prefer.

Included items are only honored when purchased with partnered product. If you decide you want to switch the annual to a quarterly membership or single box, you will only be refunded what is left after subtracting the bonus items already received (glasses are $20 each and kits are $89.99 each).

Every quarter (mid March, June, September, and December), a premium tasting box will ship to Blind Barrels members, which includes four 50 mL samples, labeled Samples A, B, C, and D. The box will also include an introduction to the club, a tasting table, and a QR Code that sends the members to a link that reveals everything about the samples - distillery, mashbill, abv, age statement, aroma and tasting notes, distillery back story. If a member discovers a new whiskey they wish to add to their cabinet or share with their friends, shipping discounts are available for full bottle purchases in our Bottle Shop. These bottle prices are the same price (or less) as if you were at the distillery yourself. Only members have access to our bottle shop, including rare barrel picks from the best in American craft distilleries.

You choose your renewal period when you first join Blind Barrels, either quarterly or annual. In both cases membership benefits are assigned to your account on a quarterly basis. Annual prepays for 4 quarterly shipments. You can find your next renewal date on your membership profile page. All members will receive an email notification 3 days before renewal.

Delivery Charges

All deliveries are made by ground transportation through UPS or FedEx. We are unable to deliver to a PO Box. Blind Barrels will use its best efforts to notify you of any shipment delays as a result of weather conditions. Please direct all shipping questions to support@blindbarrels.com. Three attempts will be made to deliver a package. If there is no an adult that is able to sign for the package the package will be returned to Blind Barrels. A $20 reshipment fee will be assessed if the customer would like to have the items reshipped.

An adult signature is required with each shipment, so business addresses are preferred.

We cannot ship to AK, HI, UT, AR, MA, and MS.

Our shipments come from Southern California and take anywhere from 1 to 7 days to arrive. If there is an unusual delay in the shipments arrival, please contact support@blindbarrels.com. All bottle purchases usually take 3 to 10 business days for delivery, depending on the availability of spirits.

Each membership has an additional flat rate shipping cost on all tasting boxes. A quarterly subscription has a flat rate of $15 per shipment. An annual subscription is $50, which prepays for 4 quarterly shipments ($12.50 per shipment). Bottle purchases have shipping discounts that depend on the volume of bottles. 1 bottle is $15. 2 bottles is $25. Additional bottle orders after the first 2 bottles is an additional $5 for each bottle.

The retail price on our bottles are the same price (or less) as if you were visiting the distillery yourself. Our bottles usually range in the price of $50 to $100, but we've had some that were a little more. Most come for the blind tasting, but they stay for the access (and prices) to these amazing craft brands.

We plan on adding a tequila/agave line-up in 2024. Stay tuned!!!

Our packaging and bottles were specifically designed to prevent such an occurrence. But in the rare event that your bottles were damaged in the shipment’s transit, please notify us immediately at support@blindbarrels.com. Please be sure to attach a photo of the damaged shipment, and we will do our best to resolve the damaged product.

Of course. We will not sell anyone's information. Please refer to our privacy policy

Certain gifts included with purchase, such as bonus tasting kits with annual memberships or complimentary tasting glasses, are available only when the qualifying purchase is completed. Any attempt to obtain these items for $0 or without purchasing the product or membership that includes them will be considered an invalid transaction. Orders placed in this manner will be canceled and treated as fraudulent.

Cancel your subscription at any time. If you cancel after a renewal has already been processed, you must contact us to get a full refund within 3 days. Canceling a subscription AFTER a renewal doesn't cancel the orders from it unless you contact us for the refund.

We will not refund for boxes that have already shipped. If you wish to cancel an annual subscription after boxes have already been sent, then the refund will be prorated as if it was a quarterly subscription and not the discounted annual subscription. Taxes collected will not be returned in this event as we will already have paid the taxes to the respective state.

If you cancel a subscription before your first kit is fulfilled, then you forfeit any free merchandise that was included with the first kit. If you don't want a subscription, we have one-off options for that.

If you decide you want to cancel an annual membership that received bonus kits or tasting glasses, you will only be refunded what is left after subtracting the bonus items already received (glasses are $20 each and kits are $89.99 each).

If you cancel after a box was already shipped, and you are canceling because you missed the adult signatures (which means the kit was shipped back to us), $50 will be deducted from the refund for that kit ($25 for the cost of shipping it and the $25 fee we receive from our carrier for the return).